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Price Chart FAQs Real Customer Reviews

Size / Qty	1	10	25	50	100	250	500	750	1000	1500	2000	2500
Round 7"	$5.59	$4.87	$3.29	$2.78	$2.36	$2.01	$1.70	$1.45	$1.30	$1.17	$1.05	$0.94
Round 7.5"	$5.99	$5.28	$3.55	$3.06	$2.61	$2.22	$1.98	$1.81	$1.62	$1.45	$1.30	$1.17
Round 8"	$6.32	$5.86	$3.93	$3.45	$2.94	$2.49	$2.24	$2.02	$1.82	$1.65	$1.58	$1.50

How can I customize my order on your website?

You only have to follow 5 easy steps to get your order customized. 1. Choose your desired mouse pad shape. 2. Select mouse pad size and quantity. 3. Select the mouse pad thickness. 4. Select the mouse pad material. Cloth or plastic. 5. Customize your mouse pad. You have an option to upload your artwork. Click "Browse"", it will route you to your files to select your favorite picture or you can select "Email my Artwork Later" from the drop-down menu if the image is not available yet. It will let you continue with the order without an attachment. You can send the file at sales@mousepadsnow.com once your artwork becomes available. *Please remember that your image needs to have a good resolution. The higher, the better. The preferred file format is .ai or .pdf, if the mentioned format is not available, it can be anything as long as the resolution is at least 1000 x 1000.

Can I see the proof first before I pay?

Certainly! Customer satisfaction is our ultimate goal. To achieve total customer satisfaction, we will do our best to understand our customer's requirements and meet those specifications at all times. You can send your artwork at sales@mousepadsnow.com. The proof will be sent to you within an hour. We can make changes or adjustments until you are satisfied enough and ready to place your order.

Is someone available to help me with my order?

Yes. Our friendly Customer Service is available 24/7 via live chat. It’s just at the bottom right side of your screen. You can also call us at (855) 856-4070 or (281) 533-8932 for further assistance.

How do I check the status of my order?

Upon approving the proof, it takes 5 - 7 business days to have your order processed. Our fulfillment team will pack and ship your goods as soon as possible. You will receive your tracking number the moment that it has been shipped. You may also reach out to us thru phones, emails, and chats to find the real-time update of your shipment.

What does production time mean?

Production time refers to the period it takes to make your mouse pad order in our production facility. The time is based on business days, Monday through Friday, excluding holidays.

What is the turn around time for orders?

It takes 5-7 business days upon approving the proof to get your order delivered to your doorstep.

What happens if there is a mistake on my order?

When an error has been confirmed made by our production staff, we will process the remake exactly as how you originally requested minus any errors that we made.

Will I see the proof before my order goes into production?

Yes! We will always send a proof on the email address on file to approve it. You can reject the proof if you are not satisfied with it and submit special instructions or complete details on how we can make it right. The production will only resume once you approve the proof.

How long should I wait to get a refund?

The standard turn around time in receiving your refund is 7-10 business days. It is processed immediately but the financial institution may hold the fund for a couple of days before it's officially posted.

Can I return the product and get a full refund if I’m not satisfied with the finished product?

No. This is the reason why we are sending you proofs for your approval before we start the production. Approving the proof means that you agree with the design, colors, textures, etc. Where do I send my artwork? Simply upload it on our website and attach it to your order and we’ll take it from there. You can also select "Email my Artwork" from a dropdown menu if the image is not available yet and send it to sales@mousepadsnow.com.

Is it OK to use copyrighted or licensed material for my mouse pad?

We do not knowingly reproduce copyrighted material and will not accept liability for such infringement when reproducing orders. You are solely responsible for ensuring the artwork you submit does not infringe on property rights by obtaining proper permission for the reproduction of logos, trademarks, and copyrighted material.

Can I use multiple artwork designs for my mouse pad orders?

Yes, absolutely! Feel free to upload as many as you’d like or you can also email us your designs.

I want a custom mouse pad, is your price the lowest of all?

Our prices are always the lowest in the market for mousepads. Rest assured that there will be no company in the market that will be able to provide a lower price and faster turnaround than our company.

Recent Customer Reviews

Overall Rating

4.7 out of 5 stars (based on 1568 reviews)

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How can I customize my order on your website?

Can I see the proof first before I pay?

Is someone available to help me with my order?

How do I check the status of my order?

What does production time mean?

What is the turn around time for orders?

What happens if there is a mistake on my order?

Will I see the proof before my order goes into production?

How long should I wait to get a refund?

Can I return the product and get a full refund if I’m not satisfied with the finished product?

Is it OK to use copyrighted or licensed material for my mouse pad?

Can I use multiple artwork designs for my mouse pad orders?

I want a custom mouse pad, is your price the lowest of all?

Recent Customer Reviews

Customize with Simple Steps

Make Your Custom
Order in 3 Steps

Round

Customize with Simple Steps

Step 1: Select Mouse Pad Style

Step 1: Select Mouse Pad Size

Step 2: Select Mouse Pad Thickness

Step 3: Select Mouse Pad Material

Step 4: Select Mouse Pad Edges

Step 8 Customize Your Mouse Pad

Step 9: Select Delivery Date

How can I customize my order on your website?

Can I see the proof first before I pay?

Is someone available to help me with my order?

How do I check the status of my order?

What does production time mean?

What is the turn around time for orders?

What happens if there is a mistake on my order?

Will I see the proof before my order goes into production?

How long should I wait to get a refund?

Can I return the product and get a full refund if I’m not satisfied with the finished product?

Is it OK to use copyrighted or licensed material for my mouse pad?

Can I use multiple artwork designs for my mouse pad orders?

I want a custom mouse pad, is your price the lowest of all?

Recent Customer Reviews

Round

Customize with Simple Steps

Make Your Custom Order in 3 Steps

Round

Customize with Simple Steps

Step 1: Select Mouse Pad Style

Step 1: Select Mouse Pad Size

Step 2: Select Mouse Pad Thickness

Step 3: Select Mouse Pad Material

Step 4: Select Mouse Pad Edges

Step 8 Customize Your Mouse Pad

Step 9: Select Delivery Date

Make Your Custom
Order in 3 Steps